PCA/CFSS Worker Training Practice Test 2025 – Your Comprehensive All-in-One Guide for Exam Success!

The correct response is to notify the person listed in the plan. This person is typically designated as the point of contact for scheduling and attendance issues, ensuring that the proper protocols are followed when someone cannot make it to their shift. By informing this designated individual, it allows for the appropriate arrangements to be made, whether that's finding a replacement or making adjustments to the schedule to ensure that services remain uninterrupted.

Notifying your direct supervisor may seem logical, but the plan is designed to streamline communication, and it specifically outlines who should be informed in these circumstances. Co-workers and the person you provide services to may need to be informed later about changes, but the immediate protocol usually involves the person mentioned in the plan to ensure correct procedures are followed.